When it comes to buying a home, there's nothing more important than feeling secure in your investment. At Chesapeake Homes, that peace of mind is made possible by our exceptional warranty program! We ensure quality construction during the build process and beyond with 1-year & 2-year warranties and a 10-year structural warranty provided through Quality Builders Warranty, a company backed by Liberty Mutual – so you can rest assured knowing your new home is protected for years to come.
Warranty Service Department Phone Number: 844-959-0103
Monday-Friday, 8am-5pm
All requests must be submitted through the Quality Builder's Warranty (QBW) Portal.
Winter Weather Information:
Please note that any damage to your home caused by freezing temperatures or weather-related conditions is not covered under the warranty program. We recommend reporting such damages to your homeowner's insurance company for assistance. If you have an emergency, please call the appropriate trade partner on your list located on your electrical panel.
Reminders for cold weather:
- Do not use salt/ice melt on your driveways or any concrete areas as it will damage the concrete
- Open cabinets on exterior walls to prevent frozen pipes
- Make sure your hose bibs have been drained to prevent pipe damage
- Click here to read our blog regarding winterizing your home!
Welcome to your new home! We wish you many years of happiness and sincerely appreciate the opportunity you have given us to build your new home. We recognize your new home is one of the largest investments you will ever make, and thus we have used high-quality products and the best available workmanship to protect your investment.
The key to happiness and pleasure in your new home is a trouble-free operation of the fine mechanical components, and quick satisfactory service when required. Take the time to thoroughly read the Warranty Program book which outlines procedures to ensure the orderly and systematic handling of your service requests.
The Warranty Program book contains additional information which will assist you, as well as some suggestions for routine maintenance that will enable you to avoid some of the more common complications encountered by new homeowners.
